SHIPPING
Shipping Destinations
We currently ship to Switzerland and select countries within the European Union. All orders are fulfilled from our warehouse in Switzerland.
Shipping Options & Delivery Times
Switzerland
- Standard shipping: 1–3 business days
- Express shipping: 1–2 business days
Europe
- Standard shipping: 3–5 business days
- Express shipping: 2–3 business days
Delivery times are estimates and may vary depending on your location and external factors.
Free Shipping
We offer free standard shipping on orders over:
- CHF 100 for Switzerland
- EUR 100 for Europe
Order Processing
Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Customs & Duties
For international shipments, customs duties and taxes may apply depending on your country's regulations. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at contact@kinsolcare.com. We will work with the carrier to resolve the issue.
Last updated: April 2026
